meet the fleet

get to know the workhorse of the fleet the vw transporter

opening up Once you’ve swiped into the van with your Zipcard or the mobile app, use the keys during your reservation. We don’t really need to tell you, but press the open padlock button on the fob to unlock all the doors including the rear and sliding doors, and (surprise, surprise) press the locked padlock button to lock them all again. It might sound silly, but if you do lock yourself inside the back of the van (don’t worry, we’ve done it too) you can open the rear doors using the handle on the inside of the van. To release the ignition key push the button in the top left hand corner. To open the bonnet use the lever found in the driver’s side footwell.

meet the fleet


getting started To get the engine going push the clutch all the way down whilst turning the key in the ignition (a notice will flash on the screen saying ‘depress the clutch’ if you don’t).


steering lock Trying to turn the ignition but it won’t turn fully or connect? You’ll probably find the steering wheel lock is on. To release, give the wheel a firm wiggle from side to side.


fuel it up The fuel cap is accessed by opening the passenger door and opening the metal pane, found level with the seats. Be sure to double check which type of fuel your Zipvan drinks before filling up (you’ll find this on your booking confirmation and/or a sticker inside the fuel flap).

meet the fleet


for a rainy day You’ll find the wiper controls on the right hand side lever off the steering wheel. The symbols on the stalk indicate how to operate the different settings. Tip: if the front wipers aren’t working, check that the bonnet is shut properly. If the rear wipers aren’t working, then it may be that the boot isn’t closed properly.


moving the mirrors Depending on the model of Transporter you can adjust your wingmirrors either manually by physically moving them into position, or electronically by using the joystick on the driver’s door (next to the window operating buttons). Remember – if either of the wingmirrors are damaged please call Member Services on 0333 240 9000 before you move off – as both need to be in good working order for the van to be road-worthy.


dimensions The approximate loading dimensions are 235cm (L) x 148cm (W) x 130cm (H)


Got any more questions about the VW Transporter? Check your handy co-pilot found in your zipcar’s glove compartment or give our friendly Member Services team a call on 0333 240 9000. Go on take him for a spin today.


meet the fleet     meet the fleet

A-Zip of Zipcar

For the answer to every question you've ever had about Zipcar, from unlocking the car to checking your bill, take a look at our how-to guides.


Need some inspiration for where to take your Zipcar next? Check out our Ziptours encyclopaedia of exciting excursions.