frequently asked questions
Who pays the London congestion charge?
We do — we pay it and manage the entire process for you. You'll never have to worry about it again (in a Zipcar, that is). It's included in the price you pay.
Have no idea what this is? Then you are either new to London or have been living under a rock. The London congestion charge is operated by Transport for London as a way of reducing traffic congestion in the city during high traffic times. We pay this fee on behalf of our members. How's that for convenience!