meet zipcar for business members cambridge citizens advice bureau
Each month we put the spotlight on one of our Zipcar for Business accounts to celebrate the great work they do and how they use Zipcar to make it happen.
Meet the Cambridge Citizens Advice Bureau who provide the people of Cambridge with free and impartial advice on legal matters to employment, housing, and more. They also campaign on issues that matter to people’s lives. Read on to find out more about the CAB and how they use Zipcar to help their advice go further.
"At the Cambridge Citizens Advice Bureau we provide a vital advice and information service for our local community.
Last year our advisers helped 10,551 people answer 41,182 queries. Our service is open to anyone: it’s free, independent, confidential and impartial. Our areas of advice include legal, money, benefits, relationships, employment and housing. Issues are dealt with through face-to-face advice, on the telephone, by email and via our advice website.
We also campaign locally and nationally on issues that affect people's lives in order to influence policymakers. One of our current campaigns is Consumerhub, working with Cambridgeshire Trading Standards and other organisations to inform people about local scams, rogue traders, consumer rights and money management.
We offer office space and two meeting rooms for hire at our central Cambridge offices. The surplus income from these trading activities is reinvested into the CAB to support our advice services.
We are always trying to find new ways to offer advice to clients who live in the wider Cambridgeshire area and may not have access to transport or the Internet. We have a network of self-help touchscreen Advicehub kiosks, sited in community locations around the county, providing an alternative way for people to find solutions to common problems. Over the past year, 64,000 people have used our Advicehub kiosks to access information.
We offer a number of outreach sessions around the county and Zipcar helps our advisers reach more clients and give training sessions to other key workers and volunteers in local communities."
- Sara Marshall, Research & Community Development Co-ordinator, Cambridge CAB